Please read the important info below before you book
 

BOOKING

• Advanced bookings only, please do not just turn up!

• When you book online you will receive a confirmation email. If you can't see it check your spam box.

• To cancel or amend your booking, click the link at the bottom of your confirmation email.

• You can book online up to 14 days in advance. If you wish to book further in advance please give us a call on 07982 492 501. When you book online you will receive a confirmation email. If you can't see it check your spam box.

• When you book online, you have the option to prepay for your appointment or pay on arrival by selecting the relevant option at checkout.. If you phone to book then full payment will be required on booking. 

• If you have prepaid and cancel your booking before your appointment you will receive a refund less 5%.

• If you do not show up for your appointment you will be charged the full cost of your booking.

​​

Other Information

• Do not arrive too early to avoid crossover with other dogs.

• You must checkin with us before proceeding to the paddock. Please leave your dog in your car while you do so.

• You must leave the paddock promptly when your hour is up. Please do not loiter in the car park so you don't meet the next clients arriving. 

• You must check-in at reception before using the facility. if you have not prepaid you will need to make payment before using the facility.

• You MUST leave your dog in your car while you check-in

• Cars are left in our parking area at your own risk and we will not be responsible of any damage or loss to vehicles.

• There is a short walk (150yds) to the paddock.

• Dogs MUST be on leads until inside the secure area and also on the way back to your car.

• You MUST pick up your dogs poo and place the bags in the bins provided.

• Well behaved children are welcome but must not climb on fences, gates or tamper with the equipment and must remain inside the paddock with you at all times.

• No dogs or children must not be left unattended inside the paddock.

• You are coming into a rural area so be aware fields, paths, roadways etc. will be uneven and/or slippery. There may be prickly hedges and trip hazards. We will not be responsible for any accidents however caused.

• Do NOT bring your dog if it has had loose poo's in the last 24hrs

Come Prepared

• Bring your dogs drinking water with you as we do not provide it.

• Bring poo bags there is a bin provided. Do not throw your dog waste into the undergrowth or hedges.

• There is no shelter in the field at present and no toilets available.

• Wear suitable footwear.

​​

And finally, enjoy and thank you for booking! 😀🐕‍🦺